Flagship service

UX benchmarking you can defend, repeat, and track.

Task success, usability, and trust measured against competitors with standardized instruments, then re-measured release over release. Built on frameworks developed benchmarking AI products for major tech platforms.

Why it's different

Test. Change. Re-test. Prove it.

  • Competitive benchmarks your product against named competitors on identical tasks
  • Longitudinal benchmarks your own product, release over release
  • Standardized instruments: UMUX-Lite, SUS, task success, custom trust indices
  • Executive ready scorecard comparing you to each competitor, task by task
  • Every score dip gets a qualitative explanation numbers never arrive without the why
Scope a benchmark
Benchmark scorecard · Q3 vs Q2 releasen=24
Metric
Score
vs Q2
Task success
87%
▲ +6
UMUX-Lite
74.2
▲ +3.1
Trust index
68
▲ +9
Time on task
2:41
▲ −0:22
Competitor gap
+4.8
▲ closing
Engagement shape

Four phases, then a cadence.

Phase 1
Framework design
Tasks, metrics, instruments, competitor set. The framework is yours to keep.
Phase 2
Baseline study
Moderated and instrumented sessions establish your baseline and competitor scores.
Phase 3
Readout & scorecard
Severity-rated gaps, task-by-task comparisons, and an executive-ready scorecard your team keeps.
Phase 4
Re-measure
Quarterly or per-release. Watch the competitor gap close, on the record.

Baseline studies start at $15,000; re-measurement rounds priced per cadence.

Where do you stand against competitors?

Let's design the framework that answers it — and keeps answering it every release.

Scope a benchmark